Faqs

We make it super easy to order from us!

1. Start by filling out our simple registration form here
2. Browse our premium selection from our shop  here and add items to your cart
3. Check out and pay using Bitcoins, Paypal, or Bank Transfer etc.
4. You will receive a tracking number for your package once payment is confirmed. Expect your shipment within 2-5 business days. 

If anything is sold out you can sign up for our newsletter!

Yes. We ensure that your order is packaged with care and vacuumed sealed. This protects your purchase and your privacy. We use mailers which are secure and discreet. All orders come with a tracking link

We do not issue cash refunds or exchanges for any product. If you believe that you have a defective product please contact us with a picture or video that demonstrates the issue with the item within 48 hours of receiving your order so that our team can help! Please note that we only issue refunds in the form of points (store credit). Our team may deny claims that are not supported by a video demonstrating the problem.

If we deposit your payment by our 9 am (PST) cut off time, your order will be shipped the same business day. If we deposit your payment after 9 am (PST), your order will be shipped the next business day. We recommend that you send payment the day before you want us to ship your package (payments are processed in the order that they are received). It is our intention to ship as many packages as we can on any given day, therefore our cut off time may be extended internally past 9 am.

Yes, If you want to edit or add to your order, you’ll need to create a new order with us. We will then go ahead and cancel the old order (if it is has not been paid for already). Email us at Info@psychedelicmushroomshops.com with your order number that you want cancelled

• The order number
• The name of the defective product
• Details outlining the issue

We accept Bank Transfer, Paypal, and Bitcoin  online with your institution. We will send you an invoice by email once you place an order. All of the payment information that you require to make a payment will be found on your invoice.  To pay with your choice of payment, just follow the instructions shown on the checkout page. We will only ship orders once payment has been confirmed.

No. We do not include tax with our orders.

Once the payment is sent, it may take a few hours for us to receive and then deposit the payment (during business hours). If payment is sent during non-business hours, we will accept your payment the following business day. When your payment has been received by us, we will notify you by email. And we will send you a tracking number by email once the order is ready to ship out. Once payment has been deposited, your order will be processed. Please note any payments deposited after 9:00AM (PST) will be shipped out the next business day (although we will extend this cut off time internally as far as possible). We recommend that you send payment the day before you want us to ship your package.

Once the order is placed, the next step is to send your payment to us. We keep the order on hold until the payment is received. If there’s no payment after two days, then the order is cancelled.

Insured Shipping

Non-Insured Shipping

• The postal worker delivered the package to the wrong mailbox
• The postal worker mistakenly scanned the package as “successfully delivered,” but it will actually be delivered the next business day.

Any order over $450 dollars is sent with a ‘Signature Required.” If you don’t want this option, please leave a note with your order indicating “No Signature required”. Please note that Insured orders have a signature requirement which cannot be waived.